Photo is generic but the unit looks good. Minor scratches. No cracks or broken parts. PowerSupply is included and multitested for voltage. No remote control, or other parts or accessories.S&H in the contiguous USA is $6.(insured shipping).Please see other interesting items by JGritEXCLUSIONS:Please be sure you are computer software ready and understand the use of this device. My guarantee by repair or exchange does not extend to your computer, software, ISP, or cable company (who are only interested in leasing or sellingyou a modem and not making an existing modem work on their system).USPS DELIVERY TIME:As stated in the item listing, seller will drop-off your item to the USPS within 4 days of receiving cleared payment. How long it takes to deliver to your door is strictly within USPS control and not within the control of seller. Please leave 5 stars for seller 4 day drop-off time. Thankyou.