Photo is generic. Handset looks good with onlya few very minor scratches. No broken or cracked parts. Handset only. No base, instructions, phone cord or battery. Used batteries are unpredictable and therefore cannot be guaranteed.S&H in the contiguous USA is $7. (insured shipping). Please see other interesting items by JGrit.USPS DELIVERY TIME: As stated in the item listing, seller will drop-off your item to the USPS within 4 days of receiving cleared payment. How long it takes to deliver to your door is strictly within USPS control and not within the control of seller. Please leave 5 stars for seller 4 day drop-off time. Thankyou.ATTENTION: Some(does not apply to remote base - which is just a charger)handset to main base functionality may require a process of register, de-register, synchronization, or serial number match (the model number match may not be enough). Please determine these requirements BEFORE PURCHASE. You can do a Google search for this information by entering handset or main charging base model number.