Photo is generic. Remote base only. No broken or cracked parts. Remote base only - no handset, PSU, cord or battery.S&H in the contiguous USA is $5. (insured shipping). Please see other interesting items by JGrit.USPS DELIVERY TIME: As stated in the item listing, seller will drop-off your item to the USPS within 4 days of receiving cleared payment. How long it takes to deliver to your door is strictly within USPS control and not within the control of seller. Please leave 5 stars for seller 4 day drop-off time. Thankyou.ATTENTION: Some(does not apply to remote base - which is just a charger)handset to main base functionality may require a process of register, de-register, synchronization, or serial number match (the model number match may not be enough). Please determine these requirements BEFORE PURCHASE. You can do a Google search for this information by entering handset or main charging base model number.