Factory sealed display box and never opened and therefore no returns or refunds.S&H in the contiguous USA is $7.(insured shipping).Please see other interesting items by JGritEXCLUSIONS:Please be sure you are computer software ready and understand the use of this device for your computer, software, ISP, or cable company (who are only interested in leasing or selling you a modem and not makingyour existing modem work on their system) and may not want to allow you access to their network.USPS DELIVERY TIME: As stated in the item listing, seller will drop-off your item to the USPS within 4 days of receiving cleared payment. How long it takes to deliver to your door is strictly within USPS control and not within the control of seller. Please leave 5 stars for seller 4 day drop-off time. Thankyou.