MITSUBISHI BASE UNIT Q312DB FAST FREE SHIPPING NEW Payment Terms: We accept PayPal only for online business. Shipping: Please confirm the address shown in eCRATER is correct, if not please email us the right one for accurate and fast delivery. We ship worldwide mostly by DHL, FedEx and if you would like to use other shipping services please let us know. Tax: Buyers are responsible for all Customs fees, import taxes, VAT, and other fees applied by their respective countries. Warranty: All units comes with 6 months warranty and used item will be tested before dispatch. All units is guaranteed to be working upon arrival. Warranty period starts from arrival day. A warranty claim must be received before the end of the warranty period and the item must be handled to us within two weeks after the period has ended. At warranty claims, the customer pays shipping both ways. If the unit cannot be repaired or replaced, your purchase amount, except shipping costs, will be repaid. If the item is found to have been damaged by the customer by for instance rough handling, wrong installation or extreme temperatures, the warranty is not valid. Return: If an unit is received defective, of course we take it back or replace it. If the unit is received as expected, we must charge for our expenses if you want to send it back. We have to charge for the work of handling, retesting and restocking. Feedback: You can use the eCRATER channel Ask a question at the bottom of the page.Your request will be replied within 12 hours.