International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost.These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to looking or buying. · Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.· We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.PRODUCTION/OPERATIONS MANAGEMENT, QUALITY, PERFORMANCE, AND VALUE, fifth edition, by James R. Evans University of Cincinnati, West Publishing Company, printed in 1997.This item is a book 8 3/4" by 10 1/2" 789 page hardcover copy. This book is in good condition with some soiling and rubbing of the covers; there is a little writing on the pages, but the pages are readable, clean and tight, I just little writing on the pages. This is a heavy bulky volume and will be shipped USPS Media Mail. Chapters include: foundations of p/om, strategic issues in operations, designing and managing production processes, managing materials, planning and scheduling, supplemental chapter, and much, much more.This book has some illustrations in black and white color. Thanks for Looking. L62/4.7.8/1110DON’T FORGET TO CHECK OUR STORE, WE HAVE A GOOD SELECTION OF BOOKS AND VINTAGE POSTCARDS FOR A VERY GOOD PRICE AND WE SELL BOOKS BY LOTS TOO. Powered by eCRATER . List your items fast and easy and manage your active items.