New item with damaged of missing retail packaging. Matte Smoke grey colored gel case for iPhone 3G 3GS. We here @ SmittyCells strive to make every transaction a pleasant one. We look forward to doing business again and again with you. But we do ask that if you have any issue at all or before leaving any negative feedback, opening a case, or opening a return request... please contact us directly. You can do this one of two ways: Ask seller a question, then choose other(my question is not listed here) or email us at SmittyCells. Any other way will result in a negative impact to our seller account which results in higher operating cost.