Laboy HMF011314 Heavy wall designHand-blowing to ensure uniformwall thickness ePacket delivery from China 4.99 Free USPS Priority Mail International 4.99 Free Shipping Information· Free shipping for order amount up to $100.· Combine shipping on all multiple purchase,$0.00 shipping for all additional eligible items you purchased from us. · We highly recommand you to make one-time payment together for all your items after you finish all looking with us. Frequent Questions & Answers How long is the order handle time? Orders will be ship out in two working days(except Saturday and Sunday) against payment. How long is the order shipping time?Ther Orders will be shipped by EMS express (USPS),it usually takes about 3 to 10 working days for arrival. How to track the shipping information for my order? You may track it from www.ems.com.cn.For America customers, also can track from www.usps.comFor Australia customers,also can track from http://auspost.com.au/track/For Canada customers,also can track from http://www.canadapost.caFor UK customers,also can track from http://www.parcelforce.com If the glassware is broken when I receive, how can I do? Please contact us,we will offer free replacement and free shipping. How much is shipping fees if I purchase more than one item?We only charge $4.99 express fees for one purchase,no matter how many items included. Why you charge me $4.99 shipping fees for each item when I make multiple purchase?Please put all the items you need to shopping cart, the system will charge you automatically according to combine shipping policy. Do you make customer glassware?Yes,please supply the detail dimention and information for the glassware you need. What is the materical of your products?Our producds are made of borosilicate glass 3.3 Are your products made by hand-blowing?Yes