ARPI MACHINE SALES INC. OUR PHYSICAL ADDRESS: 12165 BRANFORD STREET SUITE F SUN VALLEY CA 91352 VERY IMPORTANT!! PLEASE READ. AFTER PURCHASING THIS OR ANY OTHER ITEM FROM US, PLEASE LEAVE POSITIVE FEEDBACK AND GIVE US A 5 STAR RATING IN ALL 4 CATEGORIES. IF YOU HAVE ANY PROBLEMS WITH YOUR ORDER, PLEASE CALL US AT THE OFFICE IMMEDIATELY (BEFORE LEAVING FEEDBACK) AND WE WILL TRY TO RESOLVE ANY ISSUES YOU HAVE. FURTHERMORE, WE MARK ALL OF OUR ITEMS TO PREVENT ANY DISHONEST eCRATERER FROM TRYING TO EXCHANGE OUR ITEM WITH THEIR OLD/NON WORKING ONE AND THEN ATTEMPT TO SEND BACK TO US BY CLAIMING IT AS NON WORKING IN ORDER TO RECEIVE A REFUND. THIS HAS HAPPENED SOMETIMES AND WE HAVE TAKEN SERIOUS ACTION AGAINST THESE FRAUDULENT PRACTICES IN THE PAST. THIS TYPE OF BEHAVIOR IS UNACCEPTABLE AND ACTION WILL BE TAKEN AGAINST THESE BUYERS THRU eCRATER POLICIES BY REPORTING THEM TO eCRATER IMMEDIATELY. HERE AT ARPI MACHINE SALES, WE REALIZE MOST PEOPLE ARE HONEST AND DO NOT PRACTICE TECHNIQUES MENTIONED ABOVE. BY THE SAME TOKEN WE ARE COMMITTED 100% TO PROVIDE SUPERIOR CUSTOMER SERVICE TO ALL WE REQUIRE A CERTIFIED TECHNICIAN TO INSTALL PARTS OVER $500. WE ARE PLEASED TO PRESENT THE FOLLOWING FOR YOUR CONSIDERATION NEXT DAY AIR SERVICE AVAILABLE ON ALL PARTS. PLEASE CALL FOR DETAILS. 120 DAY WARRANTY ON ALL PARTS HITACHI SEIKI EDM MISC PALLET 400 CALIFORNIA BUYERS TO PAY 9% SALES TAX CP 9/24/CPABOB